Odido Telecom Suffers Cyberattack \u2013 6.2 Million Customer Accounts Affected
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Odido Telecom, a leading Dutch telecommunications provider, confirmed on February 12, 2026, that hackers accessed personal data from 6.2 million customer accounts in a major cyberattack.<\/p>\n
The breach, detected over the February 7-8 weekend, has raised alarms about phishing risks despite no disruption to services.<\/p>\n
Hackers infiltrated Odido\u2019s customer relationship management system, downloading sensitive information before the company blocked unauthorized access.<\/p>\n
A spokesperson told NU.nl and NOS that the attackers themselves alerted Odido, claiming possession of millions of records. No ransomware group has claimed responsibility, and as of February 12, the data has not surfaced online or on the dark web.<\/p>\n
The incident affects a significant portion of Odido\u2019s customer base, which includes mobile, internet, and TV services for consumers and businesses.<\/p>\n
Odido, owned by Apax Partners and Warburg Pincus, emphasized that core operations remain unaffected and that customers can continue to call, browse, and stream uninterrupted.<\/p>\n
Exposed information includes full names, addresses, mobile numbers, customer numbers, email addresses, IBAN bank account numbers, dates of birth, and government ID details like passport or driver\u2019s license numbers. Critically, passwords for the \u201cMy Odido\u201d portal, call logs, location data, invoice details, and ID document scans were not compromised.<\/p>\n
Odido is notifying affected customers<\/a> via email from info@mail.odido.nl<\/em> or SMS within 48 hours, detailing individual impacts. The company has reported the breach to the Dutch Data Protection Authority (AP), complying with EU regulations.<\/p>\n Odido swiftly engaged external cybersecurity experts to bolster defenses, enhance monitoring, and raise staff awareness. CEO S\u00f8ren Abildgaard stated: \u201cWe deeply regret this incident and are fully committed to limiting its impact and providing our customers with all necessary support.\u201d A dedicated webpage offers updates, FAQs, and self-protection tips.<\/p>\n The breach underscores telecom vulnerabilities, as attackers exploited a customer contact database. Odido assures that no access to private contacts or location tracking occurred post-breach.<\/p>\n Cybercriminals could use the data for impersonation scams, fake invoices, or phishing attacks<\/a> posing as Odido, banks, or others. Customers should scrutinize unsolicited calls, emails, or texts, checking sender domains, typos, or verifying numbers via official sites.<\/p>\n Advice includes never sharing passwords\/PINs, confirming caller identities independently, and reviewing invoices only via \u201cMy Odido.\u201d While not every breach leads to misuse, vigilance is key amid rising attacks.<\/p>\n Odido vows stronger measures to prevent recurrences, but experts note the scale of 6.2 million records amplifies identity theft potential. As FAQs evolve on Odido\u2019s site, customers are urged to monitor for updates.<\/p>\n Follow us on Google News<\/a>, LinkedIn<\/a>, and X<\/a> for daily cybersecurity updates. Contact us<\/a> to feature your stories.<\/strong><\/p>\n The post Odido Telecom Suffers Cyberattack \u2013 6.2 Million Customer Accounts Affected<\/a> appeared first on Cyber Security News<\/a>.<\/p>\n<\/div>\n